Enhancing Work Efficiency and Accelerating Digital Transformation
IBK has maximized work productivity by optimizing IT systems and expanding business automation. Throughout 2024, IBK completed a total of 470 IT development projects, reducing manual tasks and simplifying procedures. Additionally, by upgrading PCs at headquarters and branches to high-specification models and improving the work environment through IT equipment inspections and on-site services, IBK achieved a 98% employee satisfaction rate.
Furthermore, by decommissioning unnecessary systems and optimizing IT resources, the bank has maximized efficiency and achieved a budget saving of approximately KRW 5.3 billion.
Strengthening Global IT Competitiveness
IBK has built customized IT systems that align with the financial regulations and guidelines of supervisory authorities in each country to expand its global financial network. In 2024, IBK successfully implemented an IT system to support the commencement of operations for the Poland subsidiary, and accelerated digital transformation in key markets such as Vietnam, Manila, Phnom Penh, and New Delhi through various IT projects.
Additionally, to provide IT support tailored to local financial environments, IBK dispatches staff to each country for the stable management of IT operations, thereby steadily strengthening its global competitiveness.
